ClariventFrequently Asked Questions
Answers to what people usually ask before booking AC work with us, covering pricing, scheduling and how visits work.
How do I book a visit and get a quote?
Call or message us with the unit type, the room size and a photo of the wall or outdoor space if you have one. We confirm a fixed price and a visit date, usually within a day or two.
Do you cover areas outside central Birmingham?
Yes, we work across Birmingham and the surrounding areas including Solihull, Sutton Coldfield and Edgbaston. Tell us your postcode when you book and we will confirm coverage.
When do I actually pay for the work?
Payment is due once the job is finished and you have seen the system running. We take cash on completion or bank transfer, there is no deposit taken upfront.
What if I need to cancel or move my booking?
Let us know as early as you can and we will move your slot to another date at no charge. Cancellations made with little notice may affect how quickly we can rebook you.
Still have questions?
If your question isn't covered here, call or message us and we reply the same working day.