Pricing & Payment Terms
Prices on this site are starting points for typical jobs. The exact figure is confirmed after a phone call or, for larger jobs, a site visit.
- Quote
- Agreed in writing before we start
- Payment
- Paid on completion, by cash or bank transfer
- Deposit
- None for standard orders
- Invoice
- Issued for every job
1. How prices are set
Simple jobs like cleaning or diagnosis are quoted over the phone based on unit type and location. Installations, repairs needing parts, and multi-unit jobs are quoted after a site survey, and that quote covers labour, standard materials and disposal unless stated otherwise.
2. Payment methods
We take cash on completion or bank transfer against an invoice. This site never collects card details.
- Cash on completion
- Bank transfer against invoice
3. Invoicing
An invoice is issued on the day the work is completed, listing labour, parts and any materials separately. Business customers needing monthly invoicing can request this when booking, and we'll set up an account on that basis.
4. Deposits and materials
A deposit is requested for installations involving ordered equipment, typically 30 percent of the quoted price, paid before the unit is ordered. No deposit is required for cleaning, repair diagnosis or maintenance visits.
5. Late payment
Invoices unpaid after 14 days may incur a reminder fee, and repeat late payment may mean future bookings require payment upfront.
6. Questions about this policy
Write to [email protected] or call +44 121 397 8530 during Mon-Fri 10:00-19:00. We answer every request within one business day.
- Merchant
- Clarivent Services Ltd.
- Registered address
- 12 Digbeth High Street, Birmingham, B5 6DR, United Kingdom
- [email protected]
- Phone
- +44 121 397 8530
- Working hours
- Mon-Fri 10:00-19:00
- Registration
- Company No. 14729523
Clarivent